Tool Warranty:
Your Metalnerd® Brand Tool has a lifetime 1-time replacement warranty, limited to the original owner of the tool. Keep your receipt that comes with your shipment. The 1st replacement is free of charge. Certain non-Metalnerd® Brand Items may be subject to the manufacturer's warranty. Unless specifically designated as an impact-grade tool, we do not warrant against impact tool damage. Certain precision tools, such as our electrical connector tool, are not warranted against breakage. Most exceptions are spelled out in the item description. Obvious forms of abuse or misuse will not qualify for our replacement policy. Example - bent parts that should never encounter significant force, like crank locks, cam plates and alignment pins. Tool purchase for rental purposes voids all warranties.
CLEARANCE items have a 30 day warranty against defects.
Shipping Costs
Although we provide a total during checkout, this total does not include shipping.
The actual shipping charges will be added to the order total before your credit card is processed. In all cases, if you provide an e-mail address, we will e-mail you your order total and confirm the ship date.
Shipment Completeness
The customer needs to confirm the contents of the shipment within 7 days of receipt. After that date, all claims for missing items will not be honored.
Shipping Methods
We will assume LOWEST COST METHOD unless you specify otherwise and have great new rates.
UNLESS YOU TELL US IN THE COMMENTS SECTION - we will assume an estimated 5 days to arrive is acceptable.
Our default service is US Postal "Ground Advantage" or UPS Ground for US Mailing Addresses.
For 2-3 Day Service we offer Postal Priority: We don't add any "handling" fees to your order. The US Postal Priority Mail also provides online tracking. You should get a tracking e-mail from the carrier for US Postal and most other shipments.
UPS Ground and UPS Ground Saver: Heavier shipments sent longer distances (like to the west coast) are more economical if sent by these UPS methods, but it can take about a week.
If you want a firm quote of various options, send us an email or let us know in the comments section of your order!
Overnight/Express: If you need overnight delivery, it is best if you order by phone and call before 2:45 PM, Eastern Standard Time.
We don't take any credit card info into our cart, so for typical orders, we will send you a PayPal Money Request with the firm total with shipping (and Sales Tax for PA Residents)
Bottom Line: You pay what we pay for shipping.
How to Order:
Visa/Mastercard/Discover/Amex/Paypal are accepted when we send you the PayPal Money Request.
You do not need to have a PayPal Account!
Build and submit your order using our shopping cart. Make sure you tell us the best email for your PayPal money request in the comments Section.
We will send you a PayPal Money Request via email and you can pay with any major credit card or your PayPal funds.
Sales Tax
Pennsylvania PA residents add 6% (or 7% or 8% depending on location) local sales tax to the total including shipping.